Privacy Policy

Effective Date: August 7, 2026

At The Smile Doctors ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, submit a contact or appointment request, complete a Google Ads Lead Form, or otherwise communicate with us.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following personal information:

We collect only the information necessary to respond to your inquiries and provide our services.

Health Information

If you voluntarily provide information relating to your oral health, dental concerns, or treatment needs through our website or Google Ads Lead Forms, we will use that information solely to:

We collect only the minimum information necessary and treat health-related information with appropriate care and confidentiality.

How We Use Your Information

We use your personal information to:

We do not sell your personal information.

Google Ads, Analytics and Cookies

Our website may use technologies provided by Google and other trusted service providers, including:

These technologies help us:

Google may collect information in accordance with its own Privacy Policy.

You can manage your advertising preferences through your Google Account and control cookies through your web browser settings.

Google Ads Lead Forms

When you submit information through a Google Ads Lead Form, we collect only the information you choose to provide, such as:

We use this information solely to contact you regarding your inquiry, appointment request, or the dental services you requested.

Your information is not sold or shared with unrelated third parties for marketing purposes.

Consent

By submitting information through our website or Google Ads Lead Forms, you consent to our collection, use, and disclosure of your personal information for the purposes described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us using the information provided below.

Marketing Communications

If you choose to receive promotional emails, newsletters, or special offers from us, you may unsubscribe at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

We will only send marketing communications where permitted by applicable law or where you have provided the necessary consent.

Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, including:

These providers are required to safeguard your information and use it only for the services they perform on our behalf.

We may also disclose information when required by law or to comply with legal obligations.

Data Retention

We retain personal information only for as long as necessary to:

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

International Processing

Some of our trusted service providers may store or process personal information outside of Canada.

When this occurs, your information may be subject to the laws of the country in which it is processed. We require our service providers to implement appropriate safeguards to protect your personal information.

Cookies

Our website uses cookies and similar technologies to:

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially reasonable means to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable Canadian privacy laws, you may have the right to:

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13 without the involvement or consent of a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

The Smile Doctors

Website: https://www.thesmiledoctors.ca

Email: info@thesmiledoctors.ca

Phone: (613) 591-2220